Putting the customer first is a strategic commitment that can be traced to the core of our company. It's a genuine alliance based on mutual-respect and loyalty. We're excellent listeners. And here's what our customer have to say.


RSW Software

"What most impressed me at the start of our relationship with Kroll Direct Marketing, was the time they took to really learn our market and target audience. They understood the demands of a start-up, and worked accordingly with us. My broker is incredibly responsive, yet patient when asked to do further research for the best selections of lists. With many of their recommendations, we have been able to deliver results and response rates well above industry averages (it seems they have over a hundred years of experience in the list business!)."

Joanne Dawson
Marketing Manager
RSW Software

Sterling Publishing Group

"In our relationship with Kroll Direct Marketing, the staff has been personal and attentive to all of the needs of a list owner such as myself — even 3,000 miles away and a five hour time difference! I feel KDM has a thorough understanding of the particular needs that mailers, brokers and owners encounter on a regular basis. KDM's keen eye for new opportunities and quickness to exploit them make them a first-class operation."

Jacki Heppard
Director of Group Marketing
Sterling Publishing Group
London, England

Direct Marketing Services

"When I think of Kroll Direct Marketing, the first thought that comes to mind is how friendly and responsive the staff is. When my account person is not available, there is always someone there who is familiar with the details of my work that can help out with the project in her absence. KDM has been my list broker for six years and is very much a contributor to the success of our direct mail campaigns. They are an integral part of our direct mail process, knowing that they will go the extra mile each and every time to ensure success."

Mel Lundy-Day
Direct Marketing Services

Mathworks, Inc.

"In our experience with Kroll Direct, we have found all of the representatives to be extremely friendly and helpful with any questions I have. Our account person and her staff have always been efficient, honest and enthusiastic. We are continually impressed with the attention to detail and the quick response we receive for each request submitted."

Holly Paradis
Mathworks, Inc.

Laura Strong
Mathworks, Inc — International

Thomas Regional Directory

"I am most pleased with the list brokerage services I receive from Kroll Direct Marketing. They are prompt in providing information when requested - always responding to even arduous requests in a thorough and timely manner. Kroll Direct always provides us with information on new innovations in the industry, often suggesting several recommendations. It’s as if they view our business as an extension of their own. When it comes to the direct mail industry, it is evident they know the business."

Sue Lawrence
Donna Higgins
Thomas Regional Directory

To discover how the Kroll companies can support all of your direct marketing needs, call Leland Kroll at 609.275.2900, ext. 114 or e-mail: lee@krolldirect.com

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